Preventive healthStart with the right conversation.
Whether you are exploring NivaCare, supporting an existing implementation or discussing a partnership, we will connect you with the person who can help.
Four clear ways to reach us.
Start with the closest match and we will route your enquiry to the appropriate team. You only need to share the context required for that conversation.
Request a workflow walkthrough
Show us where access, documentation, monitoring or follow-up becomes fragmented. We will map a practical starting point with your team.
Email a walkthrough request 02Product supportGet help from the support team
For implementation, account or product questions, contact the team responsible for supporting NivaCare customers.
Email support 03Patients & familiesFind the right patient pathway
Learn how appointments, reports, telehealth and follow-up can stay connected. Please do not send health records through general email.
Explore patient access 04Partners & researchExplore a responsible partnership
Discuss clinical collaboration, research, care-network implementation or technology partnerships with the NivaCare team.
Email our partnerships teamEmail links open your email app; no appointment is booked automatically. If an email app is not available, message our team on WhatsApp or use the direct contact details below.
A useful response starts with a little context.
Tell us who you are, the care setting you work in and the workflow problem you want to solve. That is enough to begin.
Nivi says: you’re doing great!Prefer to reach us directly?
Use the channel that is most convenient. NivaCare does not provide emergency medical services through these contact routes.